| Frequently Asked Questions |
| What is the SaharaSoftware.com
New Age Affiliate Program? |
The SaharaSoftware.com New Age Affiliate Program offers Affiliates a chance
to sell New Age software to their visitors, earn money and increase traffic
on their Web site. As an Affiliate, you can earn referral fees by linking
to our New Age Store Front. Sahara Software handles all the Order Processing,
Customer Service, Product Fulfillment and recording while you sit back and
earn referral fees. |
| How much will I earn? |
Affiliates earn 10 percent of gross sales on downloadable (ESD) software
products. You earn referral fees on all qualifying sales except those that
are returned by customers. Gross sale is defined as money collected from
sales of product minus returns. Referral fees will not be paid on sales
tax charges. |
| Do I need a minimum number of orders
to qualify or be paid? |
We pay referral fees for all products that you sell to customers you refer.
Using your unique Affiliate Code we track your sales. On the 30th of each
month, or the last day of February, all accounts are reviewed for the previous
month and we issue checks for Affiliate members who have earned more than
$10.00 in referral fees. If your account has earned less than $10.00, we
will carry your credit forward and issue you a check when you have earned
$10.00 or more. |
| How much does it cost? |
Nothing! There are no membership or application fees and no minimum monthly
sales requirements. |
| How do you track sales? |
When visitors to your Web site click on the SaharaSoftware.com links you
provide, we track their visit to our store. Whether you link to our Home
Page, or a specific product we can suggest which areas would be of the most
interest to your visitors. While at SaharaSoftware.com, customers can add
any title to their shopping cart, return to the store to shop for more software
titles or browse through the SaharaSoftware.com catalogue. When ready to
purchase, customers simply press the "buy" button to order product
online. SaharaSoftware.com will send customers an email confirming their
order, as well as handle the order fulfillment and any other Customer Service
needs. The software download and payment fulfillment are handled by NetSales,
one of Sahara Software's main Internet distributors. |
| How will I receive sales information? |
Every 30th day of the month, you'll receive a report (for the previous month)
detailing how each of your links is doing. You'll always know which products
are selling and which are not. You'll know how much you've earned in referral
fees, and we're always here to help when you have questions. We will send
you a referral fee check for the applicable referral fee and a statement
of customer purchase activity approximately around the 30th day of each
month, or the last day of February, for generated sales of the previous
month. Amounts less than $10.00 will be held until the next payment period
in which the referral fee due exceeds $10.00, or until this agreement is
canceled. |
| Does my Web site qualify for the
Affiliate Program? |
We welcome all sites, large and small, to apply for the SaharaSoftware.com
New Age Affiliate Program. We will accept any Web site that meets our content
criteria. SaharaSoftware.com will not accept Web sites that promote unlawful
activities; promote violence; promote discrimination based on race, sex,
religion, nationality, disability, sexual orientation or age; contain content
that is threatening, defamatory, obscene, fraudulent or harassing; violate
intellectual property rights; promote the use of bulk email or Spam; promote
the use of multi-level marketing (MLM); contain adult content. |
| What are my responsibilities as
an Affiliate member? |
You are responsible for:
- Creating accurate links to our site so that we may track your sales.
- Displaying the SaharaSoftware.com New Age Affiliate Program logo on
your Home Page and other prominent areas on your site.
- Ensuring that your Web site does not violate copyright, trademark and
other laws.
|
| What are our responsibilities? |
We are responsible for:
- Order Processing
- Delivering products
- Providing great Customer Service and everything else!
|
| May I purchase software through
my links for my own personal use? |
According to our Operating Agreement, we do not pay referral fees for personal
orders. The SaharaSoftware.com New Age Affiliate Program is designed to
help you earn money and add value to your Web site by selling software to
your site visitors. The program is not designed to discount software. |
| Do I need to provide customer service? |
No, Sahara Software will provide all Order Processing and Customer Service
for your visitors with the help of NetSales.net. |
| May I join other New Age software
Affiliate programs? |
Yes, although that might increase confusion with your site visitors. You
should choose the program that pays you the highest commissions, provides
your visitors with the best customer experience and inventory to help you
sell the most New Age software. |
| Do I control the design of my store? |
Yes, you control the design, navigation and editorial content for your software
store. Only when customers link to a product page or Product Center do SaharaSoftware.com
New Age Store Front pages appear. |
| What are my linking options? |
You have a number of linking options. You may choose to link to our entire
inventory of software products, or you may link to those products you want
to offer. See our steps on how to link to the SaharaSoftware.com New Age
Store Front for more detailed instructions. |
| Will SaharaSoftware.com supply
me with logos, cover art or reviews? |
Yes. Use the SaharaSoftware.com logos on your Web site to show your visitors
that you're a SaharaSoftware.com New Age Affiliate member. We are unable
to grant permission for you to use product cover art and externally written
reviews on Affiliate sites. You are fully responsible for ensuring that
your Web site does not violate copyright, trademark and other laws. |
| How many software titles can I
list? |
You may offer the entire Sahara Software.com inventory to your visitors.
You may also decide to feature specific products you want, depending on
the preference and interest of your customers. |
| How and when may I change software
titles? |
You may change software titles at any time. You can test new products to
gauge their popularity with your visitors. Simply insert a link to the product
that you want to add and remove the old link from your site. We will track
sales of any new software you offer by using your unique Affiliate code. |
| May I list software prices? |
We recommend that you do not list prices on your site. We often change our
prices to continue to provide customers with the best value which may cause
the prices you list to be outdated. Displaying incorrect prices could result
in confused and unsatisfied customers. |
| May I take an order directly from
my site? |
To ensure that your visitors receive the most accurate and up-to-date information,
we require Affiliates to use the SaharaSoftware.com ordering system. |
| Where is my Affiliate code in the
URL? |
Please note that when a customer clicks on your link to our site, your Affiliate
code will no longer be visible in the URL. Don't worry - you are still receiving
referral fees to your account! Our system reads your Affiliate code number
automatically and begins tracking your sale |
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Now!
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Copyright 1997-1999 by Sahara Software Inc. |